30 years at the technological forefront

Virtual Desk 30th Anniversary

THE CHALLENGE

Bilbao needed to be more

close to its citizens

The Bilbao City Council faced the need to have a Unique Social History of its citizens. Starting from multiple disconnected, obsolete information systems and with information silos.

RESULT

THE PROBLEM

Interoperate, automate

THE CHALLENGE

Putting citizens at the center of the processes, increasing the efficiency in the work of Social Services professionals and improving the quality of care for citizens.

RESULT

and connect with citizens

THE PROBLEM

The first platform of

THE RESULT

Bilbao has the first global platform for social services in Spain, which integrates both primary care for citizens and the management of social benefits and services.

THE CHALLENGE

Integrated Social Services
in Spain

THE CHALLENGE

The citizens

they asked for innovation

The Madrid Transport Consortium needed to change a system of obsolete tickets that impeded the flexibility of the rate system.

RESULTADO

THE PROBLEM

Facilitate mobility in the

THE CHALLENGE

Design a platform to support the collection of data from more than 20 security sales networks and a volume of validations that would grow exponentially from the more than 60 operators

RESULTADO

Comunidad de Madrid

THE PROBLEM

Contact citizens ...

THE RESULT

We have improved the speed of validations, reduced the costs of acquisition and maintenance of cancellation equipment, making the rate system more flexible in the Community of Madrid.

THE CHALLENGE

"no contact"

THE CHALLENGE

Zurich assures

your own data

Zurich needed a Big Data infrastructure in the cloud in pay-per-use mode that would make it independent of the need to have physical infrastructure in its data center.

RESULTADO

THE PROBLEM

More and more data

with less infrastructure

Design a platform that can support the load of large volumes of information from various Latin American countries, without having to depend on expensive physical infrastructures and pay per use

RESULT

EL RETO

THE PROBLEM

More data
Less structure

More efficiency

Pioneering project in Spain that manages the deployment of Big Data infrastructure in the cloud, saving significant costs in infrastructure and operations, and at the same time achieving increased efficiency.

THE CHALLENGE

THE RESULT

THE CHALLENGE

Madrid demanded

Better Mobility

To improve the citizen transport service and the planning of its services, the EMT needed to obtain detailed information on transport demand from both passenger validations and new data sources.

RESULTADO

THE PROBLEM

What does each traveler ask

THE CHALLENGE

Design and build an analytical platform with capacities for processing large volumes of information and in real time, identify new sources of information and build algorithms and analytical models that will provide information on the mobility of citizens.

RESULT

to collective transport?

THE PROBLEM

The first Big Data platform

THE RESULT

We have created a platform that allows us to process information in real time, obtain O / D matrices, Modal Transport Chains, apply predictive models, based on new sources of information that provide greater knowledge of mobility in Madrid.

THE CHALLENGE

and advanced analytics for

public transport in Spain

THE CHALLENGE

The most vulnerable people

they demanded better service

The Government of Aragon needed to digitally transform its social services systems, whose lack of interoperability hindered the flexibility and efficiency demanded by its citizens

RESULT

THE PROBLEM

Implement a Unique Social History

THE CHALLENGE

Offer social services professionals an electronic Single Social History platform that integrates all the necessary functionality for social intervention, for the management of Primary Care processes in all its municipalities, Dependency and Disability and that interoperate with the rest of the administration and with the citizen.

THE RESULT

THE PROBLEM

The most advanced

THE RESULT

Spanish social services system

We have built the most advanced information system of autonomous social services in Spain, advancing towards HSU through three interoperable platforms that have digitally transformed primary care of social services in the more than 700 municipalities of Aragon

THE CHALLENGE

The Board was unaware

the opinion of its citizens

The JCCM needed to monitor social networks to know the concerns of citizens and to know how they perceived public policies and services.

THE RESULT

EL PROBLEMA

Connect

with the manchegos

Real-time monitoring of different Social Networks. Increase the geopositioning of opinions and messages.

RESULT

THE CHALLENGE

Adopt and

adapt policies

We have learned, in real time, the opinions of citizens on policies and public services. We have interacted with citizens on Social Networks automatically.

THE PROBLEM

THE RESULT

THE CHALLENGE

Valencia needed

a city council of the XXI

The Valencia City Council was in the process of digital transformation of its social services

RESULT

THE PROBLEM

Unify, innovate, advance

Offer municipal professionals an electronic Single Social History platform that provides them with a 360º view of citizens

RESULT

THE CHALLENGE

THE CHALLENGE

A unique and innovative system

for all professionals

Finally, a city hall with a single platform, with the latest technology: We have implemented a Single Social History platform accessible to all users of Valencia's social services.

RESULT

THE RESULT

SECTORS Y SOLUTIONS

Virtual Desk offers real technological advantages. Efficiency, competitiveness, agility and the most important: trust. The same trust that has been granted to us by the most important customers in all sectors: Health, Education, Transportation, Public Administration, Industry, Finance, Logistics and Distribution.

Sociosanitary

The digital transformation of the Socio-health services has arrived

Transport

The most effective and advanced solutions

Government

Cost savings and reduction of terms

Education

Strategy according to the needs

Retail

The maximum added value

NEWS

Nuevo Directorio ONLINE para La Universidad Francisco de Vitoria

Society

Madrid, 10 de mayo de 2012. Los ayuntamientos con menos de 5.000 habitantes, el 83,7% de las corporaciones locales españolas

VirtualDesk construirá plataforma Big Data para la EMT

Society

Madrid, 10 de mayo de 2012. Los ayuntamientos con menos de 5.000 habitantes, el 83,7% de las corporaciones locales españolas

VirtualDesk se adjudica proyecto para el Gobierno de Aragón

Society

Madrid, 10 de mayo de 2012. Los ayuntamientos con menos de 5.000 habitantes, el 83,7% de las corporaciones locales españolas

PRODUCTS

Virtual Desk offers you all the integrated technological solutions your company needs to face the future. Thus, we make your productive processes more intelligent, efficient and profitable.

Socyal

The modular information system for the integrated management of social services

citaME

Cita previa inteligente

Smart-bi

Información rápida, sencilla y cómoda.

ListeningCity

Para un mundo conectado y social

Kases-ACM

Gestor de casos adaptable

K-Survey

Encuestas online y análisis

Vdpp

Transforme su Modelo de Negocio

gpt-turnos

La solución a los problemas de gestión

SmartInfo

Nuevos canales de comunicación

Success cases

Imserso_casos_de_exito

Castellon_casos_de_exito

Gobierno de Aragón

CUSTOMERS

Brands that have trusted us

PARTNERS

Some of our partners with whom we work

The future begins today. And the technological transformation is no longer an option, it is a necessity. Take the technological leap from the hand of a leader. Virtual Desk puts the most advanced technology at your fingertips. We make your company smarter so that it always goes one step ahead. Now is your time.

Welcome to the future Welcome to Virtual Desk.

MISSION

Virtual Desk is a technology consulting company committed to developing solutions and providing services based on innovation and creativity, which allow our customers to generate competitive advantages in different areas.

OVERVIEW

The future begins today. DIGITAL TRANSFORMATION is no longer an option, it is a NEED. Virtual Desk makes the most advanced technology available to its customers. We update your smartest resources so that they are always one step ahead. Now is the time.

ÚNETE

CONTACT US

If you want to receive more information about our products and solutions, indicate your name, your email, and we will get in touch with you.

VIRTUALDESK

+34 915 980 460

Paseo de la Castellana, 151 - 2ºB - 28046 - Madrid

https://virtualdesk.es
virtualdesk@virtualdesk.es

Virtual Desk has important experience in digital transformation projects, with state-of-the-art Open Source tools that allow the digitalization of processes, process mobilization, document management, business intelligence and advanced analytics, which can be easily adapted to your business.

ASK FOR MORE INFORMATION