Planning of turns and management of resources
Planning of turns and management of resources
In the current context, organisations of all the sectors —from sanitary and industrial, until transport, logistical, hospitality industry or distribution— enfrentan to the challenge to offer services of high quality while they optimise costs, fulfil with demanding rules and improve his competitiveness. The priority is to guarantee an efficient management of his human and material resources, optimising the planning of turns, deleting ineficiencias and facilitating a taking of decisions more precise.
In Virtual Desk, develop solutions of able Digital Transformation to adapt to any operative surroundings, simplifying the daily management, optimising the organisation of turns and ensuring an efficient use of the resources. Our aim is to improve the global productivity and offer to each sector tools that promote a more agile operation, controlled and sustainable.

Our solutions for the management of resources and turns
Our innovative tools are designed to adapt to the specific needs of any sector, from the planning of turns of teams of work until the optimisation of processes and the efficient management of human and material resources.
Our solutions for the management of resources and turns
Our innovative tools are designed to adapt to the specific needs of any sector, from the planning of turns of teams of work until the optimisation of processes and the efficient management of human and material resources.
INNOVACIÓN EN GESTIÓN DE RECURSOS
Soluciones para cualquier sector
Descubre nuestras soluciones de vanguardia diseñadas para optimizar la planificación de turnos, mejorar la coordinación de equipos y garantizar una gestión eficiente de los recursos humanos y materiales en todo tipo de organizaciones.
Historia Social Única (HSU): Una visión integral del paciente y su historial médico, facilitando una atención personalizada.
Sistema de Gestión de Atención Primaria (SSB): Centralización de la información sanitaria para una gestión eficiente y coordinada.
Servicio de Ayuda a Domicilio (SAD): Gestión integral de servicios sociales para mejorar la calidad de vida de los pacientes.
Big Data & Analytics: Análisis avanzado de datos para optimizar la atención sanitaria y la toma de decisiones estratégicas.
Escucha Activa de RRSS: Monitoreo en tiempo real de redes sociales para identificar necesidades y tendencias de los pacientes.
Transformación Digital: Herramientas avanzadas para la digitalización de procesos sanitarios, mejorando eficiencia y accesibilidad.
Social services
Digital transformation for the Social Services
In the sector of the social services, the organisations enfrentan the challenge to offer an attention of quality to an increasing number of users, keeping the efficiency in a context of limited resources and strict requirements normative. The key is in optimising processes, reduce ineficiencias and improve the taking of decisions to guarantee a positive impact in the community.
In Virtual Desk, develop solutions of Digital Transformation that facilitate the integral management of social services, from the primary attention until the management of dependencies.
Our Solutions for the Social service sector
Our innovative tools, designed specifically for this sector, ensure the normative fulfillment, improve the accessibility and optimise the attention to the citizen. These solutions are implemented successfully in Autonomous Communities and City councils, offering reliability and scalability.
Our Solutions for the Social service sector
Our innovative tools, designed specifically for this sector, ensure the normative fulfillment, improve the accessibility and optimise the attention to the citizen. These solutions are implemented successfully in Autonomous Communities and City councils, offering reliability and scalability.
Innovation in Social Services
Solutions for the Social service sector
Our solutions of Digital Transformation are designed to optimise the management of social services, improving the attention to the citizen, ensuring the normative fulfillment and maximizando the efficiency in some surroundings of resources limited.
Unique Social History (HSU): integral Vision of the citizen, integrating data for an attention customised and coordinated.
System of Management of Primary Attention (SSB): Centralisation of data to manage eficientemente the primary attention and the follow-up of cases.
System of Information of Dependency (DPSS): Platform to evaluate and manage services to people in dependency, optimising resources in CCAA.
System of Information of the Disability (DISS): Tool to register and handle data of disability, with attention inclusiva and efficient to regional level.
Modules of provision and municipal social services: modular Solutions to manage local provision, like SAD, teleasistencia and other interventions in city councils.
Ecosystem of Sanitary Intelligent Data (EDIS): Management advanced of the first level of intervention, facilitating early detection and municipal coordination.
Public sector
Digital transformation for the Public sector
In a context of budgets adjusted and increasing demands, the Public Administration requires innovative solutions that optimise resources, speed up processes and improve the citizen attention, keeping high standards of quality and efficiency.
In Virtual Desk, are specialists in Digital Transformation for the public sector. We develop robust and reliable solutions that resolve the needs of information so much for professionals as for users of social services. These include management of information of citizens in the first level of attention, tramitación electronic of resources, management of users of skilled services, card of users of social services, tools of optimisation, registers computerised and support for social programs.
Our Solutions
Our solutions contribute to the saving of costs, the reduction of terms and are implanted in all the Spanish geography, consolidated from does years, guaranteeing interoperability and normative fulfillment.
Our Solutions
Our solutions contribute to the saving of costs, the reduction of terms and are implanted in all the Spanish geography, consolidated from does years, guaranteeing interoperability and normative fulfillment.
Public Digital transformation
Innovative solutions for the Governmental Management
In the current world, the training purchases big importance for enfrentarse successfully to the changes of the surroundings, increase the motivation and the productivity, and promote the professional development.
Digital transformation: Digitalisation of administrative processes and of public services to optimise the efficiency and the accessibility.
Ticketing Contact Less: Technology without contact to speed up formalities and citizen services of safe and fast form.
Smart Cities: Interconnection of technologies for intelligent cities, boosting the sustainability and the citizen interaction.
Interoperability ENI: Fulfillment of standards ENI for a fluent integration of systems and data in the Public Administration.
La Administración Pública se enfrenta a un reto sin precedentes: Atender a un mayor número de ciudadanos con un presupuesto cada vez mas ajustado manteniendo el nivel de calidad.
En Virtual Desk, somos expertos en Transformación Digital, trabajamos en el desarrollo de soluciones que resuelven las necesidades de información que tanto el profesional como el usuario de los servicios sociales demandan
Gestión de información de ciudadanos del primer nivel de atención, Tramitación electrónica de recursos, Gestión de información de usuarios de servicios especializados, tarjeta de usuarios de servicios sociales, herramientas de optimización, registros informatizados, soporte informático para programas sociales, etc.).
Estas soluciones robustas y fiables contribuyen al ahorro de costes y reducción de plazos y están implantados por toda la geografía española consolidadas desde hace años.
Transportation
The most effective solutions and advanced for the Transport
In the sector of the transport, the organisations enfrentan the challenge to manage eficientemente the demand of travellers and optimise the resources in a context of high operative complexity and needs of coordination. The key is in implementing technological solutions that allow a precise control, an effective planning and a continuous improvement in the taking of decisions to guarantee a positive impact in the mobility.
In Virtual Desk, develop solutions of Digital Transformation that facilitate the integral management of the transport, from the control of the demand until the management of operators and consortiums.








































































