{"id":161332,"date":"2025-07-17T18:17:29","date_gmt":"2025-07-17T16:17:29","guid":{"rendered":"https:\/\/virtualdesk.es\/casos-de-exito\/principado-de-asturias\/"},"modified":"2026-01-22T13:26:41","modified_gmt":"2026-01-22T12:26:41","slug":"principality-of-asturias","status":"publish","type":"portfolio","link":"https:\/\/virtualdesk.es\/en\/casos-de-exito\/principality-of-asturias\/","title":{"rendered":"Principality of Asturias"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;4&#8243; bottom_padding=&#8221;4&#8243; back_color=&#8221;color-vyce&#8221; back_image=&#8221;97923&#8243; back_position=&#8221;center top&#8221; overlay_alpha=&#8221;50&#8243; overlay_animated=&#8221;yes&#8221; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; top_divider=&#8221;gradient&#8221; bottom_divider=&#8221;step_3_4&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;695350&#8243; back_color_type=&#8221;uncode-palette&#8221; overlay_animated_1_color_type=&#8221;uncode-solid&#8221; overlay_animated_1_color_solid=&#8221;#3a35ce&#8221; overlay_animated_2_color_type=&#8221;uncode-solid&#8221; overlay_animated_2_color_solid=&#8221;#00cdf2&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;6&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;744311&#8243;][vc_single_image media=&#8221;159549&#8243; media_width_percent=&#8221;20&#8243; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;397362&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; inverted_device_order=&#8221;yes&#8221; limit_content=&#8221;&#8221; uncode_shortcode_id=&#8221;156810&#8243; css=&#8221;.vc_custom_1752595079141{margin-top: 75px !important;}&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;2&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;4&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;0&#8243; width=&#8221;7\/12&#8243; uncode_shortcode_id=&#8221;128842&#8243;][vc_custom_heading text_color=&#8221;accent&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h4&#8243; text_weight=&#8221;400&#8243; text_transform=&#8221;uppercase&#8221; uncode_shortcode_id=&#8221;115456&#8243; text_color_type=&#8221;uncode-palette&#8221;]Case study[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_size=&#8221;&#8221; uncode_shortcode_id=&#8221;201642&#8243;]Integral Platform for the Assessment of the Degree of Disability[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;146417&#8243; subheading=&#8221;Within the framework of the Recovery, Transformation and Resilience Plan (NextGenerationEU), the Directorate General for Digital Strategy and Artificial Intelligence of the Principality of Asturias needed to develop a comprehensive computer system to support the processes of assessing the degree of disability in its Assessment Centers.&#8221;]The Government of the Principality of Asturias is implementing an advanced technological solution to digitize and optimize the processes of assessing the degree of disability, achieving comprehensive, agile and traceable management in all assessment centers of the autonomous territory.[\/vc_custom_heading][vc_empty_space empty_h=&#8221;1&#8243;][vc_button button_color=&#8221;accent&#8221; size=&#8221;btn-lg&#8221; text_skin=&#8221;yes&#8221; custom_typo=&#8221;yes&#8221; font_family=&#8221;font-207124&#8243; font_weight=&#8221;600&#8243; border_width=&#8221;0&#8243; scale_mobile=&#8221;no&#8221; link=&#8221;url:https%3A%2F%2Fvirtualdesk.es%2Fen%2Fcatalogue%2Fproducts%2Fsocyal%2F|title:SOCYAL|target:_blank&#8221; button_color_type=&#8221;uncode-palette&#8221; uncode_shortcode_id=&#8221;108034&#8243;]Discover SOCYAL[\/vc_button][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; back_image=&#8221;99798&#8243; back_position=&#8221;right top&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;4&#8243; mobile_width=&#8221;0&#8243; width=&#8221;5\/12&#8243; uncode_shortcode_id=&#8221;195800&#8243; back_size=&#8221;80%&#8221;][vc_single_image media=&#8221;159555&#8243; media_width_percent=&#8221;100&#8243; media_ratio=&#8221;one-one&#8221; alignment=&#8221;center&#8221; shape=&#8221;img-round&#8221; shadow=&#8221;yes&#8221; shadow_weight=&#8221;lg&#8221; shadow_darker=&#8221;yes&#8221; uncode_shortcode_id=&#8221;136841&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;4&#8243; bottom_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;1&#8243; top_divider=&#8221;gradient&#8221; bottom_divider=&#8221;gradient&#8221; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;132771&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_visibility=&#8221;yes&#8221; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;0&#8243; width=&#8221;5\/12&#8243; uncode_shortcode_id=&#8221;575850&#8243;][vc_custom_heading text_size=&#8221;h3&#8243; uncode_shortcode_id=&#8221;206143&#8243;]The main objective was to improve administrative efficiency, ensure complete traceability of files and offer a faster, more transparent and citizen-centered service.[\/vc_custom_heading][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; font_family=&#8221;font-955596&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;7\/12&#8243; uncode_shortcode_id=&#8221;319231&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;4&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;117100&#8243;][vc_custom_heading text_color=&#8221;accent&#8221; heading_semantic=&#8221;h6&#8243; text_size=&#8221;custom&#8221; uncode_shortcode_id=&#8221;211695&#8243; text_color_type=&#8221;uncode-palette&#8221; heading_custom_size=&#8221;50px&#8221;]+600M\u20ac[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h4&#8243; text_size=&#8221;h4&#8243; uncode_shortcode_id=&#8221;255972&#8243;]Social budget[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;4&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;148610&#8243;][vc_custom_heading text_color=&#8221;accent&#8221; heading_semantic=&#8221;h6&#8243; text_size=&#8221;custom&#8221; uncode_shortcode_id=&#8221;184516&#8243; text_color_type=&#8221;uncode-palette&#8221; heading_custom_size=&#8221;50px&#8221;]80%[\/vc_custom_heading][vc_custom_heading text_size=&#8221;h4&#8243; uncode_shortcode_id=&#8221;198870&#8243;]Prolonged delays[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;161310&#8243;][vc_custom_heading text_color=&#8221;accent&#8221; heading_semantic=&#8221;h6&#8243; text_size=&#8221;custom&#8221; uncode_shortcode_id=&#8221;275011&#8243; text_color_type=&#8221;uncode-palette&#8221; heading_custom_size=&#8221;50px&#8221;]100%[\/vc_custom_heading][vc_custom_heading text_size=&#8221;h4&#8243; uncode_shortcode_id=&#8221;399162&#8243;]Lack of interoperability[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;849573&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_custom_heading text_size=&#8221;h4&#8243; uncode_shortcode_id=&#8221;343911&#8243;]The Principality of Asturias faced critical challenges in managing valuation processes:[\/vc_custom_heading][uncode_list icon=&#8221;fa fa-minus&#8221; icon_color=&#8221;color-blue&#8221; uncode_shortcode_id=&#8221;645747&#8243; icon_color_type=&#8221;uncode-palette&#8221;]<\/p>\n<ul>\n<li><strong>Fragmentation of information:<\/strong> files were managed independently by each center, making overall monitoring difficult.<\/li>\n<li><strong>Lack of unified traceability:<\/strong> the absence of a central system made it impossible to know the real status of the requests.<\/li>\n<li><strong>Delays in resolution times:<\/strong> manual processes caused an accumulation of pending files.<\/li>\n<li><strong>Lack of interoperability:<\/strong> absence of a seamless connection with corporate databases and other administrative systems.<\/li>\n<li><strong>Need for complete digitization:<\/strong> the process had to be transformed into a 100% electronic model in accordance with current regulations.<\/li>\n<\/ul>\n<p>[\/uncode_list][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; 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gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;5&#8243; mobile_width=&#8221;5&#8243; width=&#8221;8\/12&#8243; uncode_shortcode_id=&#8221;866731&#8243;][vc_single_image media=&#8221;157811&#8243; media_width_percent=&#8221;100&#8243; media_ratio=&#8221;five-four&#8221; shape=&#8221;img-round&#8221; uncode_shortcode_id=&#8221;318039&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; font_family=&#8221;font-955596&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;4&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;0&#8243; width=&#8221;7\/12&#8243; uncode_shortcode_id=&#8221;574072&#8243;][vc_custom_heading text_color=&#8221;color-blue&#8221; text_size=&#8221;h3&#8243; uncode_shortcode_id=&#8221;203936&#8243; text_color_type=&#8221;uncode-palette&#8221;]<strong>Virtual Desk<\/strong> developed and implemented a <strong>integral valuation management platform<\/strong> adapted to the requirements of the Principality of Asturias.<\/p>\n<p>The system includes:[\/vc_custom_heading][uncode_list icon=&#8221;fa fa-minus&#8221; icon_color=&#8221;color-blue&#8221; uncode_shortcode_id=&#8221;246946&#8243; icon_color_type=&#8221;uncode-palette&#8221;]<\/p>\n<ul>\n<li><strong>File processing and control module,<\/strong> which manages the entire life cycle of the valuation process.<\/li>\n<li><strong>Advanced document management,<\/strong> with automatic integration of medical reports, resolutions and annexes.<\/li>\n<li><strong>Parameterizable flow motor,<\/strong> which allows circuits to be adapted to regional regulations.<\/li>\n<li><strong>Electronic scheduling and appointments,<\/strong> optimizing coordination between medical and administrative units.<\/li>\n<li><strong>Interoperability <\/strong>with corporate systems of the Principality and the Ministry of Social Rights.<\/li>\n<li><strong>Analytical dashboard,<\/strong> with status indicators, average assessment times and workload distribution.<\/li>\n<li><strong>Regulatory compliance,<\/strong> in accordance with GDPR, ENS and ENI, guaranteeing confidentiality and security of information.<\/li>\n<\/ul>\n<p>[\/uncode_list][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; 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align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;4&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;463730&#8243;][uncode_star_rating rate=&#8221;5&#8243; custom_size=&#8221;16px&#8221; uncode_shortcode_id=&#8221;226534&#8243;][vc_custom_heading text_size=&#8221;custom&#8221; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;562030&#8243; heading_custom_size=&#8221;clamp(1.875rem, -1.875rem + 6.25vw, 4.375rem)&#8221;]Thanks to our collaboration with Virtual Desk, we have digitally transformed one of the most sensitive processes in the Administration, offering a more agile, secure and transparent service for citizens.[\/vc_custom_heading][vc_single_image media=&#8221;88881&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;147637&#8243; media_width_pixel=&#8221;200&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;5&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;527007&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;4&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;alpha-anim&#8221; animation_speed=&#8221;1600&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;121927&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; 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position_vertical=&#8221;bottom&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;117680&#8243;][vc_custom_heading text_color=&#8221;color-blue&#8221; text_size=&#8221;h3&#8243; uncode_shortcode_id=&#8221;179960&#8243; text_color_type=&#8221;uncode-palette&#8221;]The implementation of the system has allowed the Principality of Asturias to achieve tangible and sustainable progress:[\/vc_custom_heading][uncode_list icon=&#8221;fa fa-minus&#8221; icon_color=&#8221;color-blue&#8221; uncode_shortcode_id=&#8221;463534&#8243; icon_color_type=&#8221;uncode-palette&#8221;]<\/p>\n<ul>\n<li><strong>65% reduction<\/strong> in the processing times of valuation files.<\/li>\n<li><strong>Elimination of document duplication,<\/strong> thanks to unified information management.<\/li>\n<li><strong>Full interoperability<\/strong> with regional and ministerial corporate systems.<\/li>\n<li><strong>Better coordination between professionals,<\/strong> with automated workflows.<\/li>\n<li>G<strong>reater transparency and traceability,<\/strong> allowing those in charge to have up-to-date and verifiable information in real time.<\/li>\n<\/ul>\n<p>[\/uncode_list][\/vc_column_inner][\/vc_row_inner][vc_separator sep_color=&#8221;&#8221; 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heading_custom_size=&#8221;clamp(1.125rem, 0.5625rem + 0.9375vw, 1.5rem)&#8221; text_color_type=&#8221;uncode-solid&#8221; text_color_solid=&#8221;#5b616b&#8221;]Full visibility of all transactions for comprehensive control and simplified audits.[\/vc_custom_heading][vc_empty_space][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;2&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; border_style=&#8221;solid&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;183557&#8243; css=&#8221;.vc_custom_1763125673291{border-left-width: 1px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;}&#8221; border_color_type=&#8221;uncode-solid&#8221; border_color_solid=&#8221;#d6d7d9&#8243;][vc_custom_heading text_color=&#8221;accent&#8221; 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