{"id":161115,"date":"2025-07-14T18:45:59","date_gmt":"2025-07-14T17:45:59","guid":{"rendered":"https:\/\/virtualdesk.es\/catalogo\/uncategorized\/unique-social-history-hsu\/"},"modified":"2026-01-16T17:44:36","modified_gmt":"2026-01-16T16:44:36","slug":"unique-social-history-hsu","status":"publish","type":"product","link":"https:\/\/virtualdesk.es\/en\/catalogue\/solutions\/unique-social-history-hsu\/","title":{"rendered":"Unique Social History (HSU)"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;5&#8243; bottom_padding=&#8221;5&#8243; back_image=&#8221;158916&#8243; overlay_color=&#8221;color-blue&#8221; overlay_alpha=&#8221;60&#8243; overlay_animated=&#8221;yes&#8221; overlay_animated_1_color=&#8221;color-vyce&#8221; equal_height=&#8221;yes&#8221; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;985639&#8243; overlay_color_type=&#8221;uncode-palette&#8221; overlay_animated_1_color_type=&#8221;uncode-palette&#8221; overlay_animated_2_color_type=&#8221;uncode-solid&#8221; overlay_animated_2_color_solid=&#8221;#c500ed&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;900&#8243;][vc_custom_heading text_color=&#8221;color-xsdn&#8221; heading_semantic=&#8221;h1&#8243; text_size=&#8221;h1&#8243; uncode_shortcode_id=&#8221;109996&#8243; text_color_type=&#8221;uncode-palette&#8221;]Unique Social History (HSU)[\/vc_custom_heading][vc_column_text text_lead=&#8221;yes&#8221; text_color=&#8221;color-xsdn&#8221; uncode_shortcode_id=&#8221;193590&#8243; text_color_type=&#8221;uncode-palette&#8221;]A solution that integrates social services data<br \/>\nto offer a <strong style=\"color: #ffffff;\">360\u00b0 view of the citizen<\/strong>,<br \/>\nimproving <strong style=\"color: #ffffff;\">coordination and efficiency<\/strong> in management.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;4&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;2&#8243; back_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;0&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; top_divider=&#8221;gradient&#8221; bottom_divider=&#8221;step_2_3&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;595867&#8243; back_color_type=&#8221;uncode-palette&#8221; css=&#8221;.vc_custom_1758629738466{margin-bottom: 15px !important;}&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;106053&#8243;][uncode_block id=&#8221;159098&#8243; inside_column=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_use_pixel=&#8221;yes&#8221; border_color=&#8221;color-lxmt&#8221; border_style=&#8221;solid&#8221; shift_y=&#8221;0&#8243; z_index=&#8221;2&#8243; enable_top_divider=&#8221;default&#8221; top_divider=&#8221;step&#8221; shape_top_h_use_pixel=&#8221;true&#8221; shape_top_height_percent=&#8221;33&#8243; shape_top_color=&#8221;color-xsdn&#8221; shape_top_opacity=&#8221;100&#8243; shape_top_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;157805&#8243; shape_top_color_type=&#8221;uncode-palette&#8221; column_width_pixel=&#8221;1360&#8243; css=&#8221;.vc_custom_1758620519860{border-top-width: 1px !important;}&#8221; border_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;4&#8243; style=&#8221;dark&#8221; back_color=&#8221;accent&#8221; overlay_alpha=&#8221;50&#8243; radius=&#8221;lg&#8221; shadow=&#8221;lg&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;-4&#8243; shift_y_fixed=&#8221;yes&#8221; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;112035&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_center_tablet&#8221; medium_width=&#8221;0&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;885361&#8243;][vc_custom_heading heading_semantic=&#8221;h5&#8243; text_size=&#8221;h3&#8243; text_weight=&#8221;400&#8243; text_height=&#8221;&#8221; uncode_shortcode_id=&#8221;140330&#8243;]This solution guarantees social service professionals centralized access to all relevant social information and documentation, providing them with a 360\u00ba view of the citizen and their family environment.[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;50&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;0&#8243; back_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;0&#8243; column_width_percent=&#8221;95&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;199073&#8243; back_color_type=&#8221;uncode-palette&#8221; row_height_pixel=&#8221;400&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;-2&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;2&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;560141&#8243;][vc_column_text uncode_shortcode_id=&#8221;102098&#8243;]Our Unique Social History (HSU) is based on ACM (Advanced Case Management) technology, natively integrating the following features:[\/vc_column_text][uncode_list icon=&#8221;fa fa-check&#8221; icon_color=&#8221;color-blue&#8221; css_animation=&#8221;right-t-left&#8221; uncode_shortcode_id=&#8221;734818&#8243; icon_color_type=&#8221;uncode-palette&#8221; el_class=&#8221;lista&#8221;]<\/p>\n<ul>\n<li>Business Process Management (BPM)<\/li>\n<li>Business Rules Management (BRMS)<\/li>\n<li>Document Management<\/li>\n<li>Business Intelligence (BI)<\/li>\n<li>Integration with other information systems<\/li>\n<\/ul>\n<p>[\/uncode_list][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;0&#8243; back_image=&#8221;157484&#8243; back_repeat=&#8221;no-repeat&#8221; back_position=&#8221;center center&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_visibility=&#8221;yes&#8221; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;748443&#8243; back_size=&#8221;110%&#8221;][vc_single_image media=&#8221;157482&#8243; media_width_percent=&#8221;100&#8243; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;116525&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;95&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;101578&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;1&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/6&#8243; uncode_shortcode_id=&#8221;566084&#8243;][vc_custom_heading text_color=&#8221;color-blue&#8221; heading_semantic=&#8221;h4&#8243; uncode_shortcode_id=&#8221;740017&#8243; text_color_type=&#8221;uncode-palette&#8221;]Benefits of the solution[\/vc_custom_heading][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;1&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_visibility=&#8221;yes&#8221; mobile_width=&#8221;0&#8243; width=&#8221;1\/6&#8243; uncode_shortcode_id=&#8221;642416&#8243;][vc_single_image media=&#8221;157486&#8243; media_width_percent=&#8221;70&#8243; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;187532&#8243;][\/vc_column][vc_column width=&#8221;1\/6&#8243;][vc_icon display=&#8221;inline&#8221; icon=&#8221;fa fa-database&#8221; size=&#8221;fa-2x&#8221; text_size=&#8221;h4&#8243; title=&#8221;Unified registry&#8221; uncode_shortcode_id=&#8221;169224&#8243;]It unifies all social information on one accessible platform, eliminating data silos and allowing immediate access to complete citizen histories.[\/vc_icon][\/vc_column][vc_column width=&#8221;1\/6&#8243;][vc_icon display=&#8221;inline&#8221; icon=&#8221;fa fa-th-large&#8221; size=&#8221;fa-2x&#8221; text_size=&#8221;h4&#8243; title=&#8221;Integration with External Systems&#8221; uncode_shortcode_id=&#8221;449205&#8243;]Automate repetitive processes and optimize workflows, reducing the time spent on administrative tasks and allowing professionals to focus on user support.[\/vc_icon][\/vc_column][vc_column width=&#8221;1\/6&#8243;][vc_icon display=&#8221;inline&#8221; icon=&#8221;fa fa-user-secret&#8221; size=&#8221;fa-2x&#8221; text_size=&#8221;h4&#8243; title=&#8221;Intuitive control panel&#8221; uncode_shortcode_id=&#8221;186269&#8243;]It implements advanced encryption protocols and complies with regulations such as the GDPR, guaranteeing the protection of sensitive data and the privacy of citizens.[\/vc_icon][\/vc_column][vc_column width=&#8221;1\/6&#8243;][vc_icon display=&#8221;inline&#8221; icon=&#8221;fa fa-cloud&#8221; size=&#8221;fa-2x&#8221; text_size=&#8221;h4&#8243; title=&#8221;Analysis and reports&#8221; uncode_shortcode_id=&#8221;196749&#8243;]It provides analytical tools and detailed reports to identify trends, assess needs, and plan effective social interventions.[\/vc_icon][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;5&#8243; bottom_padding=&#8221;5&#8243; back_color=&#8221;accent&#8221; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;207409&#8243; back_color_type=&#8221;uncode-palette&#8221; el_class=&#8221;solucion&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;4&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;alpha-anim&#8221; animation_speed=&#8221;1000&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;165339&#8243;][vc_custom_heading text_size=&#8221;h1&#8243; uncode_shortcode_id=&#8221;276075&#8243; text_color_type=&#8221;uncode-palette&#8221; text_color_solid=&#8221;#ff0000&#8243; subheading=&#8221;It implements a Single Repository of Social Services Users that provides common components of people, territory, and variables used by the information subsystems, thus avoiding data duplication.<\/p>\n<p>With SOCYAL&apos;s Single Social History (SSH) solution, duplication and information silos are eliminated, guaranteeing an improvement in the quality of care, which is provided comprehensively and efficiently.<\/p>\n<p>VIRTUAL DESK has the leading Single Social History (SSH) solution in Spain, implemented in several Autonomous Communities and more than 1,000 Spanish municipalities.&#8221; el_class=&#8221;margen&#8221;]How does the solution work?[\/vc_custom_heading][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; border_color=&#8221;color-xsdn&#8221; border_style=&#8221;solid&#8221; shift_x=&#8221;1&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;2\/3&#8243; uncode_shortcode_id=&#8221;677804&#8243; css=&#8221;.vc_custom_1751624897028{border-left-width: 1px !important;padding-top: 4% !important;padding-left: 20px !important;}&#8221; border_color_type=&#8221;uncode-palette&#8221;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221; uncode_shortcode_id=&#8221;115228&#8243; css=&#8221;.vc_custom_1748398372065{padding-right: 4% !important;padding-left: 4% !important;}&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading text_color=&#8221;color-xsdn&#8221; heading_semantic=&#8221;h5&#8243; text_size=&#8221;h1&#8243; uncode_shortcode_id=&#8221;945982&#8243; text_color_type=&#8221;uncode-palette&#8221;]Features[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;138257&#8243; css=&#8221;.vc_custom_1758619906740{padding-right: 4% !important;padding-left: 4% !important;}&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; style=&#8221;light&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;150964&#8243;][vc_icon icon=&#8221;fa fa-eye2&#8243; icon_color=&#8221;color-xsdn&#8221; size=&#8221;fa-2x&#8221; text_size=&#8221;h5&#8243; text_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;170700&#8243; icon_color_type=&#8221;uncode-palette&#8221; title=&#8221;Unified registry&#8221;]It stores social data in a structured way, including medical, educational and social histories, accessible from an intuitive interface.[\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;765836&#8243;][vc_icon icon=&#8221;fa fa-database3&#8243; 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