Case study
WORK ENVIRONMENT SURVEYS
At Bankinter, surveys were needed among different management levels to encourage interaction in the workplace.
Bankinter, in collaboration with a human resources assessment consultancy, worked with Virtual Desk to implement an innovative real-time employee climate survey solution. This tool has allowed Bankinter to understand the perceptions of its employees across its branch network, facilitating agile decision-making and improving the work environment through effective digital transformation.
A consulting firm specializing in HR evaluation processes needed a tool that would allow them to conduct real-time surveys of employees in Bankinter's branch network.
+ 5M €
In annual costs
90%
Prolonged delays
100%
Lack of interoperability
Bankinter faced key challenges in assessing the work environment:
- Outdated systems: Traditional survey methods were rigid, slow, and did not allow for real-time results.
- Lack of flexibility: The organization needed a tool adaptable to different types of questions and specific needs, depending on organizational or legislative changes.
- Limited interaction: It was difficult to collect and analyze data dynamically to interact with different levels of management and employees.
- Agile decision-making: Obtaining real-time information was crucial to quickly identifying problems and improving the work environment.
Virtual Desk developed an advanced employee climate survey solution that included:
- Intuitive and flexible platform: A visual and simple tool that allows you to design a wide variety of questions and answers, adapting to the specific needs of Bankinter.
- Real-time results: Features to obtain immediate progress in completing surveys, with visualization through interactive dashboards.
- Digital transformation: Replacing obsolete systems with a modern solution that turns data into useful information for organizational analysis.
- Regulatory compliance: Implementation of security measures aligned with the GDPR to protect employee data.
Virtual Desk's survey solution has allowed us to transform how we assess employee morale at Bankinter. Its speed, flexibility, and real-time visibility have helped us improve the employee experience and make more informed decisions.
Our platform guarantees accurate, real-time data exchange between institutions, improving reliability and providing a more efficient service for dependent individuals.
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