Digital transformation for the Social Services

In the sector of the social services, the organisations enfrentan the challenge to offer an attention of quality to an increasing number of users, keeping the efficiency in a context of limited resources and strict requirements normative. The key is in optimising processes, reduce ineficiencias and improve the taking of decisions to guarantee a positive impact in the community.

In Virtual Desk, develop solutions of Digital Transformation that facilitate the integral management of social services, from the primary attention until the management of dependencies.

Our Solutions for the Social service sector

Our innovative tools, designed specifically for this sector, ensure the normative fulfillment, improve the accessibility and optimise the attention to the citizen. These solutions are implemented successfully in Autonomous Communities and City councils, offering reliability and scalability.


Our Solutions for the Social service sector

Our innovative tools, designed specifically for this sector, ensure the normative fulfillment, improve the accessibility and optimise the attention to the citizen. These solutions are implemented successfully in Autonomous Communities and City councils, offering reliability and scalability.


Innovation in Social Services

Solutions for the Social service sector

Our solutions of Digital Transformation are designed to optimise the management of social services, improving the attention to the citizen, ensuring the normative fulfillment and maximizando the efficiency in some surroundings of resources limited.

Unique Social History (HSU): integral Vision of the citizen, integrating data for an attention customised and coordinated.
System of Management of Primary Attention (SSB): Centralisation of data to manage eficientemente the primary attention and the follow-up of cases.
System of Information of Dependency (DPSS): Platform to evaluate and manage services to people in dependency, optimising resources in CCAA.
System of Information of the Disability (DISS): Tool to register and handle data of disability, with attention inclusiva and efficient to regional level.
Modules of provision and municipal social services: modular Solutions to manage local provision, like SAD, teleasistencia and other interventions in city councils.
Ecosystem of Sanitary Intelligent Data (EDIS): Management advanced of the first level of intervention, facilitating early detection and municipal coordination.

Our solutions for social services are already being used in

Case studies