Management and planning of shifts in healthcare organizations

New technologies are changing how the healthcare sector performs daily tasks. The constant proliferation of healthcare facilities necessitates optimizing the organization and management of available human resources.

The growing demand for healthcare services in Spain, including primary, specialist, and home care, has driven the need to optimize human resource management in hospitals. Virtual Desk has implemented its GPT solution in 20 hospitals in the Community of Madrid and 10 hospitals in Aragon, transforming shift planning and improving operational efficiency to focus on what matters most: patient care.

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Case studies

It was impossible to interact between different levels of municipal management and with the citizens

+ 5M €

In annual costs

90%

Prolonged delays

100%

Lack of interoperability

It needed greater flexibility to be able to evolve its business processes and rules in response to organizational and legislative changes.

  • Inefficient processes: Manual shift planning generated delays and errors, hindering interaction between different levels of management and with citizens.
  • Lack of flexibility: Existing systems did not allow for rapid adaptation to organizational or legislative changes.
  • Growing demand: The Spanish population required faster and more personalized healthcare, which demanded an optimization of available resources.
  • Operational complexity: Managing shifts for thousands of employees, considering millions of constraints and variables, was a critical challenge.

Virtual Desk developed and implemented GPT, an advanced shift management and planning solution, which includes:

  • Intuitive interface: An easy-to-use platform that streamlines daily employee management operations.
  • Advanced planning engine: Capable of solving problems with millions of constraints and variables, optimizing shift allocation in record time.
  • Flexibility and adaptability: Designed to evolve according to organizational and legislative changes, ensuring dynamic management.
  • Comprehensive digitization: Automation of processes to eliminate manual tasks and improve efficiency.
  • Regulatory compliance: Implementation of security measures aligned with the GDPR to protect employee and patient data.
Progreso 100%

Virtual Desk's GPlanIA solution has revolutionized shift management in our hospitals, allowing us to save time, reduce costs and dedicate more resources to what really matters: the care of our patients.

Concrete Results, Real Impact

We transform data into innovative solutions that generate tangible and sustainable changes for your organization.

  • Significant time savings: La Paz Hospital saved over 90,000 hours in the first year of implementation.
  • Optimal planning: Efficient shift allocation, maximizing staff productivity.
  • Cost reduction: Decreased working hours spent on administrative tasks.
  • Greater focus on patients: Digitalization has freed up time for professionals to focus on healthcare.
  • Quick and easy implementation: The solution was quickly integrated into existing systems, with smooth adoption by staff.
  • Improved staff experience: The intuitive interface has facilitated daily shift management.

Measurable Benefits

250K+

Daily Requests

Efficient management of synchronous and asynchronous transactions without interruptions or service degradation.

Measurable Benefits

60%

Time Reduction

Significant acceleration in the analysis of files, applications, assessments and transfers between entities.

Measurable Benefits

100%

Traceability

Full visibility of all transactions for comprehensive control and simplified audits.

Our platform guarantees accurate, real-time data exchange between institutions, improving reliability and providing a more efficient service for dependent individuals.

Ready to Transform Your Processes?

Cutting-edge Interoperability Solutions

Discover how Virtual Desk can optimize the systems of your public or private organization with advanced technology tailored to your specific needs.

Our solutions comply with the National Interoperability Framework (ENI) and are designed to integrate seamlessly with existing systems.

Explore our products and solutions

More case studies

Explore how we’ve helped other organizations optimize their processes and improve operational efficiency. Our personalized, results-oriented approach has demonstrated a significant impact across various sectors.

We design customized solutions that optimize processes, automate tasks, and free up resources. This translates into savings, increased productivity, and greater team satisfaction.

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